Newsgroups: rec.autos.simulators
Subject: Re: Nascar Revolution is total garbage..
From: netlarry@xhisx.com (Larry)
Date: Fri, 2 Apr 1999 07:59:04 -0500
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The problem I have with it is this.  When you buy, at much higher
prices, from places like CompUSA, you expect certain added benifits.
The benifits are going away, but the prices are staying the same.

I fully understand no returns (unless defective) from a mail order house
that is selling at 2% over dealer cost.

But, CompUSA is commanding _much_ higher margins, and there should be
added benifits for spending the extra money.

The ability to return things is the main reason I would, in a previous
life, lose a sale to CUSA or MicroCenter, even though we sometimes had
the lower price.  Especially if they had a pent-up case of Buyers
Remorse before they ever even bought the thing :)

Don Hancock <donh@bcmco.com> wrote:

> On Wed, 31 Mar 1999 07:29:41 -0500, netlarry@xhisx.com (Larry) wrote:
> >CompUSA doesn't take _anything_ back any more without charging a 15%
> >restocking fee, and they don't take  back software for refunds at all.
> >Unless it is defective, in which they will exchange it for like title.
> >This is part of their "customer service" enhancement.
> 
>       As a computer reseller myself I understand their problem with
> taking back software: our distributors won't take it back from US when
> it's opened.
