Newsgroups: rec.autos.simulators
Subject: Re: Getting your money back for software??????????
From: netlarry@xhisx.com (Larry)
Date: Fri, 5 Mar 1999 16:03:26 -0500
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CompUSA has ceased returns on _everything_ past 15 days, and if you
return _anything_ within 15 days they charge you a 15% restocking fee!

The only exception is for defective merchandise, and you can only
exchange it.

There are ZERO free returns.  You buy it, you own it.

This new policy is about 3 weeks old.  They even go thru a 'training
session' right at the register with you about the new policy, and use a
magic marker to X out the old policy on the back of the receipt that
gets printed.

It's quite arrogant...

-Larry

rrevved <look@the_bottom.com> wrote:

> On Tue, 2 Mar 1999 21:55:58 +1000,
> in msg <bcQC2.93$k83.419@nswpull.telstra.net>,
> "Paul Malynn" <malynnp@northnet.com.au> said :
> 
> >How do you guys get your money back for games that you don't like!
> >
> >I've noticed in quite a few messages ( usually ones mentioning Nascar
> >Revolution) that after buying and loading a game onto their computers,  if
> >they don't like the game people simply box it up and return it for a refund.
> >
> >Is this allowed in the U.S.A.?
> >
> 
> In the US, whether a dealer will accept returns is left up to the dealer.
> This is for nearly all consumer items. There are exceptions, such as
> opened bottles of drugs/food, etc. .....
> 
> >In Australia, if you buy a game and open the box THAT'S IT, no refund or
> >exchange unless the CD or disks are defective.
> >This policy seems to be in effect right across our country.
> >
> 
> It sounds as if the dealers have some sort of an 'agreement' in your country.
> I bet its not a law, though. If you have Electronics Boutiques there, they
> may take returns. In the US, they will accept them with no questions asked.
> I think I have heard of Electronics Boutiques in the U.K., and elsewhere,
> but I may be wrong.
> 
> >Which really sux when you fork out $89.95 for a new release and discover
> >it's crap.
> >
> 
> Yup.
> 
> --
> // rrevved posts from mindspring dot com
