Date: Thu, 18 Dec 1997 23:52:08 GMT
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Telecommunicaion Services
Shared telecommunications services brings the economies and efficiencies of a major
telecommunications facility into the budget of even the smallest business user.
All by sharing common building based facilities and taking advantage of
Shared Technologies Fairchild's massive buying power. How does it work for you?
Shared Technologies Fairchild owns, operates and maintains its own building-based
facilities in prestige, Class A buildings across America. We provide tenants
in these select properties with their Customer Premise Equipment, their local
exchange access, long distance, voice mail - all their telecom needs.
The table below shows just what is included in our Full Service packages or
available on an a la carte basis.
Product and Service |
Included or optional |
"800" and "888" Service |
Included |
Automatic Call Distribution Sys. |
optional |
Call Accounting |
Included |
Calling Cards & Debit Cards |
optional |
Conference Calling Services |
Included |
Customer premise equipment |
Included |
Dedicated Network Services |
optional |
Internet Access |
Selected Markets |
Local Exchange Services |
Included |
Long Distance (Domestic and Int'l) |
Included |
Maintenance Services |
Included |
Monitoring Services |
Included |
Voice Mail Service |
Included |
Facility Reliability
With thousands of organizations and tens of thousands of people relying on us,
we make sure we can rely on our systems. Here are just a few of the steps we
take to assure round the clock system availability.
- Systems operated with battery backup power for continuous operation
during commercial AND supplemental property power failures.
- An early warning system notifies STF in case of temperature changes,
power failure, fire or other emergencies 24 hours a day, 7 days a week
- Remote problem diagnosis and resolution capability
- Critical spares and crash kits at each site
- STF equipment location is always secured
- System is programmed via terminal for faster, more efficient changes
Real Estate Industry Partners & Buildings
Shared Technologies Fairchild maintains a close working relationship with top-tier
real estate industry leaders in every market we serve. Our commercial office building
owners, leasing companies and property managers look to us for the most responsive
service available from any telecommunications company. We can often accommodate
new tenants within 24 hours notice. We have even been known to assist with
disaster recovery for non-customer tenants whose systems have not measured up!
It is this level of cooperation and commitment to that makes
"shared telecommunications services" an invaluable asset to property owners.
Aetna Life & Casualty |
Hines Interests |
Beacon Properties |
Koll |
CB Commercial |
Lasalle Partners |
Charles E. Smith Companies |
Lincoln Property Company |
Citicorp Real Estate |
MetLife |
Compass Management |
Miglin-Beitler |
Equitable Life Assurance Company |
Opus Developmen |
Faison |
Premysis |
Grubb & Ellis |
Spaulding & Slye |
Heitman Properties |
Trizec Properties |
Helmsley-Spear |
Zion Securities Corporation |
Where can you find buildings served by Shared Technologies Fairchild?
Technical Support & Maintenance
Our customer relationship is an ongoing one. That means attending to our
customers' needs as they arise throughout a period of several years -
often for the duration of their building lease and through multiple
renewals to as long as they stay in the building we serve.
Here's what we mean by support:
- Pro-active overall system evaluations
- Seamless growth and upgrades in hardware and software
- Installation, expansion, on-going support - all provided by STF
- Centralized "accountability" for on-going maintenance and performance
- Free training for contract life
- Technical support 24 hours a day, 7 days a week