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Information Systems Group
Kroger Order Processing (KOP) - Production Support Analyst
An opportunity to join the Kroger Order Processing
(KOP) Production Support team is available. The position offers a diverse environment that
includes enhancements, maintenance, and support. The KOP system supports key business
functions that directly affect Kroger Store ordering, Division merchandising, buying,
warehouse management, and various billing systems.
KOP utilizes APS/COBOL II, PL/I, CICS, and DB2,
running in the MVS environment.
Duties:
- Interact with business users and data processing
personnel to answer questions and resolve operational issues.
- Provide maintenance and support for systems supporting
multiple divisions.
- Analyze, estimate, develop and implement enhancement
requests.
- Recommend technical and functional system
improvements.
Requirements:
- Experience in APS (or COBOL II), PL/I, DB2, JCL, or
TSO is desired.
- Highly motivated and service oriented.
- Good communication skills with end users.
- Able to learn new technologies and systems quickly.
- Willing and able to make good decisions in a timely
manner.
- Good problem solving skills.
- Knowledge of ordering, billing, and merchandising
systems is a plus.
If you need additional information about this
position, please refer to the Contact
Procedures.
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