Server: Netscape-Enterprise/2.01 Date: Thu, 20 Nov 1997 17:43:59 GMT Accept-ranges: bytes Last-modified: Fri, 14 Nov 1997 17:20:14 GMT Content-length: 11376 Content-type: text/html Contact Us
BNSF Logo
rectrectrectrectrectrectrect

Business Information Contacts

Customer Contact Search

New

BNSF customers can now inquire the Marketing Contact for a commodity based on partial STCC or commodity description on-line.

Toll-Free Phone Numbers:

Customer Service Center
1-800-809-2673

Contact Us
  • option 1 - Equipment Status & Location, Scale Weights, Sequence of Events and Billing  Confirmation
  • option 2 - Carload Customer Service Representative or to arrange for a Carload Diversion
  • option 3 - Questions Regarding Freight Billing
  • option 4 - Electronic Services and EDI Support
  • option 5 - Carload Rate Quotations and Switching
  • option 6 - Customer Reporting System
  • option 7 - Public Relations
  • option 8 - BNSF Police

Intermodal and Automotive Business Unit
1-888-IBU-BNSF (1-888-428-2673)

  • option 1 - Equipment Status & Location, Scale Weights, Sequence of Events and Billing Confirmation
  • option 2 - Intermodal Logistics
  • option 3 - Intermodal Marketing
  • option 4 - Intermodal Equipment Reservation
  • option 5 - Intermodal Billing (including changes) and Storage
  • option 6 - Service Interruptions, Unusual Operating Conditions

Service Assurance
1-800-769-2673

Equipment Distribution                                                       Fax Equipment Requests to 1-800-736-7697 or call 1-800-234-8440 option 2

Inspection Service Bureau
1-800-333-4686


[Home] [Customers] [Investors] [Employees] [Media] [About BNSF] [Search]

Comments or questions to webmaster@bnsf.com

Burlington Northern Santa Fe Copyright ©1997. All Rights Reserved.