OVERVIEW
In any partnership and any supplier / retailer working relationship it is very important to define expectations. Product quality, shipping windows, production and product availability are just some of the expectations that are defined. In retail the role of LOGISTICS is taking on a greater importance in producing higher levels of productivity, improving product flow to the selling floor, reducing inventories and overall cost reduction for both the retailer and supplier.
To this end these logistical requirements have been developed. These requirements are clear and concise vendor expectations which have been developed by The Bon-Ton Department Stores. As expectations, each of these practices is consistent with the standard practices that are prevalent throughout the retail industry. While critical to our mutual success, these provisions allow The Bon-Ton Department Stores to optimize its freight expense, receive and process merchandise in a timely and cost effective manner, thus assuring a continuous flow of merchandise to the unit store.
All instructions, terms and expectations must be fully complied with and become applicable to all shipments consigned to The Bon-Ton Department Stores, Inc., regardless of who is responsible for the freight charges. Failure to comply in full with these instructions may create an additional and unnecessary freight cost, unacceptable delays in transit time, and or unnecessary labor cost, which will be passed on to the shipper in the form of a chargeback.
Please read this guide carefully as numerous revisions have been made. We are further requesting that you please distribute this guide to all personnel within your organization which are responsible for compliance.
If you have any questions regarding these instructions, please contact The Bon-Ton Department Stores Corporate Transportation Department at (717)751-3112 prior to shipping.
These requirements cancel and supersede all previously issued instructions (including any and all previously authorized exceptions) and become effective upon receipt.
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