Server: Microsoft-IIS/3.0 Date: Thu, 18 Dec 1997 03:39:25 GMT Content-Type: text/html Accept-Ranges: bytes Last-Modified: Tue, 09 Sep 1997 15:52:36 GMT Content-Length: 8815 Fossil Product Feedback

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Fossil has tried to anticipate some the most commonly asked questions. We have included these questions and a general answer in this page for your convenience. If after reviewing the page you still have questions or comments, please use the form below to submit them.

Q: Where do I send my watch for repairs and how much will it cost?
Q: Why is it so difficult to change the battery?
Q:
I need to replace my watch band. Where can I send it and can you get the exact same style?
Q:
I need to add or remove some links from my watch band. What should I do?
Q:
I need some repair work done on my sunglasses. Where should I send them and how much will it cost?
Q:
Does Fossil have a catalog they can send me?
Q:
I did not see the style of product I would like to purchase on your site. I have the SKU# and would like to know if I can special order it?
Q:
What is Fossil's basic warranty policy?
Q:
Once I have placed an order on line, how long does it take to receive it?
Q:
I bought something from Fossil's web site and need to return it. What do I need to do?

 

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