Date: Thu, 18 Dec 1997 18:29:10 GMT Server: Stronghold/1.3.4 Ben-SSL/1.3 Apache/1.1.3 Content-type: text/html Content-length: 6289 Last-modified: Wed, 17 Dec 1997 15:27:55 GMT
Advance Paradigm understands that the key to providing outstanding customer service is the ability to measure performance. To that end, Advance Paradigm has established quantifiable performance standards which secure timely and accurate service the first time. Each member of our team is focused on one goal - keeping your healthcare costs down while improving your member's quality of life.Client Services Advance Paradigm strongly believes in the importance of a seamless implementation and transitional period. To ensure this, each client is provided with a management team, benefit design consulting, performance guarantees, and executive benefits reports.
Member Services Advance Paradigm knows unsatisfied members lead to an unacceptable business relationship. Each of our Member Service Representatives have greater than two years of customer service experience and a pharmacy background, which guarantees representatives who understand and are empowered to help.
Provider Services Advance Paradigm provides informational services for all retail pharmacies in our network. All problems with claims can be handled by contacting our toll free help desk line.
Client Services
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Member Services
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