Date: Fri, 19 Dec 1997 02:18:48 GMT Server: Apache/1.2b7 Connection: close Content-Type: text/html Last-Modified: Tue, 26 Aug 1997 14:32:26 GMT ETag: "5ed1-1358-3402e8fa" Content-Length: 4952 Accept-Ranges: bytes ISIS 2000

PRESS RELEASE

WYNDHAM TO LAUNCH ISIS 2000 RESERVATION SYSTEM

The System Will Streamline "Wyndham's Rate Integrity gaurantee"

DALLAS (August 2, 1996) - In September, Wyndham will implement its own proprietary central reservations system (CRS), to be called ISIS 2000 (an acronym for "Integrated Single Image System").

Earlier this year, the Wyndham Hotel Corporation signed a five year contract with ISIS 2000 Ltd., a limited partnership formed by the Trammell Crow family and employees of Wyndham Hotels and Resorts, to develop a new Oracle-based reservation system in conjunction with Fidelio Software.

The first phase of the conversion to ISIS 2000 will take Wyndham's reservation operation in house, and provide a fully integrated two-way interface between properties and CRS. ISIS 2000, which will operate on Windows 95, will automatically provide the lowest qualified rate to the caller.

According to Executive Vice President Mack Koonce, the new system will ensure identical rate and availability at both CRS and on property. "This will allow us to build on our already successful Wyndham Rate Guarantee, which provides corporate travel planners with the lowest negotiated rate or the first night of stay is free," he said. "Right now the lowest rate is determined by our reservation agents at CRS, so this will definitely streamline the process."

"In September, all Wyndham properties will be able to access ISIS 2000 via Wyndham's new network," Koonce said. "This access will enable Wyndham to service our customers' reservations more accurately, quickly, and consistently."

In the third quarter, we will begin interconnecting our property systems to the CRS," added Koonce. "By first quarter of 1997, we will begin installing the ISIS 2000 property management system."

This will be the first reservation system in the industry that will see a single-image for guest information in both the central reservation database and at the hotel. For each guest reservation, a single record or image of the guest's reservation bill will be stored in the ISIS 2000 central database. A local copy of the reservation will be created at the Wyndham property, regardless of whether the reservation system is initiated at a travel agency, through the Global Distribution System, corporate travel department, hotel, Wyndham sales office or the new CRS facility.

ISIS 2000 will handle all North American inbound consumer calls to provide information and book reservations at more than 65 Wyndham Hotels, Wyndham Garden Hotels, and Wyndham Resorts thoughout the U.S. and the Caribbean. The system will be in operation 24 hours per day, seven days per week. For reservations or information, call 1-800-WYNDHAM or locate Chain Code WY in your Global Distribution System.

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