Date: Fri, 21 Nov 1997 03:00:31 GMT Server: Novell-HTTP-Server/2.5R1 Content-type: text/html Last-modified: Thu, 29 May 1997 21:42:44 GMT Content-length: 2966 PCN Services

























CUSTOMER CARE plus

PCN offers a number of value-added support plan options through our CUSTOMER CARE plus program. CUSTOMER CARE plus is more than just a name, it’s a commitment - a commitment to provide unparalleled quality service and support programs that meet the high standards of our customers. CUSTOMER CARE plus offers varying levels of support coverage up to 24 hours per day seven days a week. From our on-site hardware Hardware Support Plan to our around-the-clock Premier Support Plan, PCN’s dedicated team of hardware and software professionals are always there to support our clients. PCN provides a range of service options to offer each client the flexibility to elect the level of support that suits the specific requirements of their individual business. Each program assures a priority response and a dedicated team of technical support personnel.


Newsletters

"Connectivity, news and information for the PCN community" is a quarterly newsletter designed for all PCN customers and Resellers. Each issue informs our end-users and Resellers of new products & upgrades, programs, services, acquisitions, quarterly results, user tips, etc. Users are often profiled in Client Testimonials for PCN products.