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| Advanced Telephony Solutions, Inc. provides custom telephony applications for both OS/2 and Windows NT. Software solutions are developed to fit each customers' needs, including integration with customers' databases. Primary focus is on customization of telephony components to support customer applications. e-mail: bardwick@skysurf.net |
| Allen Systems Group (ASG), headquartered in Naples, FL, is a world leader in providing enterprise-wide software solutions for complex business problems. ASG's product family is supported by a modern line of technology and services for the data center that includes business solutions for integrating service desk, problem, change, and asset management; products for data entry; and utilities for DB2, CA-IDMS, and UNIX environments. |
| Alliance Systems, Inc. , based in the Dallas, Texas Telecom Corridor is a highly respected leader in computer telephony systems integration. Alliance Systems specializes in customized solutions designed by knowledgeable sales personnel and engineers for any computer telephony challenge.In addition, to providing customized solutions, Alliance Systems designs, builds and tests platforms of any size, including large industrial systems. These solutions, which exceed industry requirements for systems reliability, are specifically designed to deal with the special requirements and mission-critical nature of computer telephony applications. |
| AlphaNet Telecom Inc. is a pioneer in the field of digital telecommunications. As both a technology developer and service provider, our mandate is to develop technologies and services to redefine our industry. Among these is Global Carrier Services (GCS), the world's first global wholesale network for carrying voice, fax and data over high speed data networks. |
| Apropos Technology, Inc. develops and markets the leading client/server call center management system on the market. Call Link, the cornerstone of Apropos’ call center product offering, is a powerful, all-in-one, integrated call center management system based on patented "visual queuing" and "take call" concepts. These concepts, in combination with a comprehensive set of call center technologies, including intelligent call distribution, interactive voice response, desktop CTI capabilities, integrated voice and fax messaging, along with sophisticated management information tools, provides call center managers with a level of visibility and control not possible with more traditional call center products. |
| Ariel Corporation (ADSP:NASDAQ) offers the industry's highest density and most cost-effective remote access data solutions for open computer telephony platforms. The company's high-density modem pools and programmable CTI products target servers that provide remote data access for a broad range of applications. These include Internet access, corporate Intranet access, telecommuting, remote banking, on-line services, transaction processing, and unified messaging. |
| Aspect Telecommunications provides business solutions for mission-critical call centers, including call transaction processing, call center automation, interactive voice response, and call center networking. |
| Atlas Telecom is a leading supplier of turnkey enhanced messaging platforms for wireless and wireline networks. Service providers around the world are using Atlas products today to offer call answering, voice mail, audiotex, voice/fax mail, enhanced fax, and prepaid applications to |
| AT&T Labs was formed around a core of Bell Laboratories scientists and engineers who performed research and development for the company's communications services businesses prior to AT&T's strategic restructuring. AT&T Labs expertise spans a wide range of technologies, including mathematics, computer science, software development, wireless services, and network design and management. |
| Big Sky Technologies enables individuals to interact with desktop-based workgroup or messaging applications via the most widely accessible communications device --- the telephone. Big Sky's voice and telephony software enhance communications by integrating voice information and providing telephone access to applications such as unified messaging, helpdesks, e-mail, calendaring and scheduling, sales force automation, human resources administration and much more. Big Sky specializes in providing unified messaging products for Lotus Notes and internet-based workgroups. |
| Boston Technology is a leading supplier of enhanced services systems for telecommunications networks. Among Boston Technology's customers are AT&T, NTT, Ameritech, Bell Atlantic, BellSouth, Southwestern Bell, Time Warner, NTT DoCoMo, DDI, TELMEX, and the largest wireline and/or wireless operators in Australia, Brazil, and Hong Kong. |
| Brooktrout Technology is a leading supplier of fax and voice processing hardware, and was the first company to offer a multi-channel fax board. |
| CAP GEMINI Group is the largest European computer services and business consulting company and third largest in the world. Today CAP GEMINI Telecom can rely on a network of more than 1,500 engineers and more than 300 active references. This enables CAP GEMINI Telecom to deploy the proper skills when needed and to offer to our customers the leverage of our references by reusing operational and performance systems to build a global solution for their use. The French Telecom division of CAP GEMINI is a major player in the development of new telecommunication services such as smart card services, mobile radio communications, vocal services (information vocal messaging, vocal assistance to information operators) and services linked to the use of Internet. In particular, CAP GEMINI markets the Secure Vocal Server (SVS), which includes NMS hardware add-ins. SVS brings into play sophisticated voice-based value added services, offering a broad set of functions on top of simple, robust solutions favoring most widely held standards. |
| Capsicum Technology provides CT systems development and integration services, delivering either building block technology or complete turn-key systems. Our principle engineers each possess over 10 years experience developing automated voice, fax, and data Information Systems. We're fluent with the AG and VBX product lines and we can save significant time and money in bringing your application to market! Whether you're exploring feasibility or rushing to meet a deadline, call us TODAY for a free consultation or to learn more about our capabilities and credentials. |
| Centigram Communications delivers communications solutions by integrating voice, data and facsimile on its Series 6 communications platform, and by providing access to this multimedia information through a telephone or PC. The Series 6 product line is based on industry-standard hardware and software. Centigram also licenses TruVoice®, its patented text-to-speech software. Centigram has sales and support offices in North America, Asia, Europe, Latin America, and Australia. |
| Chekaro Industries produces Text-Vo TTY Mail, a telephone IVR messaging system for voice and text telephone (TTY) users. The system provides access to automated menu-driven services to deaf, hard-of-hearing, speech-impaired, stroke survivors and voice/hearing callers. Included is pager notification, faxing of text messages, and message forwarding. The system is available via local service bureau or customer premises equipment customized for an independent and secure system on OS2 or WNT platforms. Chekaro Industries is a woman- and deaf-owned company listed in the Federal Suppliers Guide (Del/MD/DC ed.). For more information call 301-474-5723 (voice) 301-614-3340 (TTY). |
| CII industrielle S.A. introduces PROVOX, a visual application generator using NMS boards. Main functions are Interactive Voice Response, Voicemail (network distributed), Intelligent Call Distribution. Systems runs under Windows 95 or Windows NT4 and can range from 1 to 32 lines (4 to 32 if using Speech Recognition). All applications can also be controlled and interact with the information system via external subroutines (DLL). All received information can be directly exported to statistics programs such as SPSS. |
| Clarent Corporation is a collection of creative individuals who design, sell and support computer gateways that allow telephone calls to go over the Internet. Our servers became commercially available in March 1997. Our systems are distinguished from those of other suppliers because of their clear voice quality, their scaleability, their extensive administration, billing and operational support capabilities, their ability to work with most major telephone interfaces, and their ability to work intelligently in a large network. |
| Cole Technical Services provides technical and programming services to assist clients in building their large scale IVR and/or switching systems. Operating systems supported include OS/2 and Windows NT. Other experience includes work with TTS, FAX, switching, conferencing and voice recognition systems. For more information call 717-840-0858. |
| Commetrex Corporation 's products are used by communications system developers and integrators to create communications systems supporting multiline fax, caller ID, and voice. They include business-enabling tools such as the recently introduced M-Series of low-cost, multiline-fax boards, MultiFax, its award-winning DSP-based fax software, PowerFax, a family of graphical fax applications and developer APIs for use with MultiFax and NaturalFax, and PowerCID, a software product which adds caller ID capability to NMS's voice boards under ME/2. MultiFax is also available on BICOM's "voice" boards and it is being ported to Computer Communications Specialists boards, NKO's fax-over-packet network, and Xionics Document Technology's multi-function peripheral controller. |
| Computer Talk Technology, Inc. provides robust call center solutions, featuring ICE, the Intelligent Call Exchange, a server-based ACD with built-in computer telephony integration, IVR solutions, a softphone application, and ICEScape, an Internet ACD. |
| Conversational Voice Technologies Corp. (ConServIT) , an industry leader since 1973, is a pioneer in Voice to Text, Gisting and Intuitive Call Processing systems using Thought Recognition®. Systems sold as service offering under trade name ConServIT. ConServIT is a large inbound 800 TeleServices outsource agency specializing in turnkey programs: Lead generation, surveys, customer service, order entry, Literature requests, sample promotions offered by financial, consumer products, non-profit, and food marketers using TV, print and WEB promotion. Call us at 800 97OUTSOURCE for details on how we can make your direct response program a success! |
| Cortelco provides advanced voice and data platforms for CTI applications and applications-oriented telecom solutions. Cortelco products include the DSP series, the Millennium family of PBX systems, and standalone ISDN terminal devices. |
| dataVoice International, Inc. installed its first system in 1989, and has since installed hundreds of systems world-wide. In 1994, dataVoice formed a European subsidiary, AudioText Telecom, AG. to manage European sales and support. Our customer base includes airlines, fortune 500 companies, state governments, universities, insurance companies, utility companies, and manufacturers. Our knowledge and expertise in CTI provides our customers the security of knowing every application is carefully reviewed for efficiency before it leaves our building. |
| Diamond Flower NE Inc. (DFI) is the worlds 10th largest motherboard manufacturer. At the request of our telephony customers we have developed 486 and Pentium level motherboards & cases optimized for full length ISA telephony cards. By using high volume manufacturing techniques we are able to offer industrial quality and features on an industrial PC platform at standard PC prices. DFI maintains a design, testing and certification lab to assure compliance and compatibility. |
| DSP Software Engineering (DSPSE) Provides DSP based telecommunication software and system integration services. In conjunction with leading developers of DSP chips,DSPSE provides unique off-the-shelf component solutions such as vocoders, soft-modems and computer telephony algorithms. Our products are placed in answering machines, videoconferencing systems, fax servers, and other telecommunication products. |
| Edify is a leading supplier of self service software products that provide automated services to customers and employees via the Internet, Corporate Intranets and the telephone. The Company's software addresses the need to provide better service while containing costs and to leverage investments in enterprise systems and communications infrastructure. Edify's products are used in a variety of fields including customer service, human resources, financial services, manufacturing, technology and education. |
| EIS International is a leading supplier of predictive dialer agent management packages. |
| Elan Informatique designs and sells software and hardware products in the fields of Text To Speech (TTS) synthesis, linguistic engineering and voice processing. |
| Engage! Software specializes in the development of all aspects of Interactive Voice Response systems. Systems can range anywhere from 4 to 48 lines or more, and are built using today's powerful PC computers and specialized voice boards, including Natural MicroSystems Alliance Generation family. |
| Ericsson is a multi-national switching and wireless platform provider. |
| Franklin Telecom , which include subsidiaries of Franklin interNet, and InterNet Passport, has been designing, manufacturing, and marketing high performance, cost effective data/voice communication devices since 1981. Franklin has developed over 300 software modules and over 20 hardware co-processors and interface borads. Some of these boards are MVIP compliant products are, ISA T1 interface card, ISA 8-port analog interface, and V.34 8-port modem card. Franklin also holds two major patents on hardware designs in the LAN transmission area. |
| FreeFone Information Network 's FreeFone is an interactive marketing vehicle. We provide a completely new method of helping advertisers reach demographically qualified consumers. We place highly targeted advertising messages into the beginning of FreeFone Subscriber telephone calls. Each time one of our Subscribers selects the FreeFone code when making a telephone call, our computer plays a 5-second commercial before the phone being called starts ringing. |
| Gateway Technologies is a provider of a high density CT platform for prison inmate call processing and hospitality services for hotels.Call 972-280-0426 for more information. |
| GM Voices, Inc. (formerly GM Productions, Inc.), writes, produces and manages audio production services for telcom, CTI and Internet applications. A wide variety of male and female voice actors, music and sound effects with quick turnaround is available. Translation and international voice talent services from cities throughout the world is available through our Global Voice Network. We produce professional voice prompts, auto attendant messages, on hold programs, Web and multimedia audio. To hear samples, call 800-827-DEMO or visit "www.gmvoices.com". |
| Group W Systems, LLC specializes in Windows NT and in NMS platforms. The company develops software tools -- or middleware -- for Natural MicroSystems' hardware platforms. See our website at www.groupw.com for the latest information on these software products. In addition, Group W provides consulting and custom development services for Windows NT applications and systems that use NMS platforms. The company has experience with AG, VBX, and Fusion (TM) hardware lines. Group W can also provide consulting and or development for NMS platforms on OS/2 or Unix systems. |
| Hammer Technologies a Teradyne company, provides the Hammer family of products - the standard for Computer Telephony testing. Hammers are in use today by developers of computer telephony, advanced switching, and enhanced services systems, most of the regional Bell Operating companies and long distance carriers, and at call centers of numerous fortune 100 companies. Hammer is the only system that provides a complete solution for load, feature, regression, and in-service testing of integrated telecommunications systems and services. |
| Hansberry and Associates, Inc. , based in Seattle, WA, provides custom telephony solutions. We serve customers that need cutting edge technology, inovative solutions and features not offered by standard applications. For more information, call 206 932-6405. |
| Hark Systems develops quality products for the wireless industry. Hark products include the MegaSwitch, a versatile, digital architecture, call routing switch designed specifically for wireless markets. Applications include: One-Number Following Services, Voice Mail, Least Cost Routing, and Debit Card Features. |
| Health Care Information Corp. is a leader in Television technology for the Health Care Industry. Providing complete centralized and computerized control of hospital's television system. A full "turnkey" company providing system design, installation, maintenance & training. Innovators in Patient/Staff Entertainment and Educational Systems. |
| Hi-Tech Business Solutions and Telecommunications is involved in custom software development for Call centers, including CTI and database application development. We have developed full range of PC based telephony applications, PC based PBXs, witness systems, marketing tools, Internet applications. We also provide full range of consulting, professional and technical support for the marketing and telemarketing environment. Hi-Tech Business Solutions is also involved in sales and generation of customer database for any marketing environment. |
| HOMISCO/Voicenet (no current hotlink) develops, markets and supports voice and call processing and telemanagement technology products. HOMISCO/Voicenet has developed the VANX (Value Added Network eXchange) platform, which offers a host of features and enhancements to wire, wireless and cellular service providers worldwide. For more information, message HOMISCO@aol.com. |
| HTI Voice Solutions is the leading developer of integrated voice, image, and data applications with an emphasis on business solutions and outstanding service. |
| IEX Corporation delivers cost-effective, high-quality solutions through customized software development, specialized products and turn-key implementation services. The company's extensive object-oriented software library provides the underlying technology to help develop new markets through rapid deployment of new telecommunications services. As a network systems integrator, IEX combines its software with high-performance, open architecture computing, switching and voice response equipment. Over the years, IEX has earned an unequaled reputation as a nimble, fast and reliable vendor capable of delivering specialized results in a cost-effective manner. |
| Industrial Computer Source , founded in 1985, manufactures and stocks PC based 486, Pentium(r) II Motherboards, Pentium(r) Pro and Alpha based computer systems, data aquisition, communication, networking and computer telephony products. These product families are targeted for the industrial, scientific and telecommunications marketplace. Industrial Computer Source manufactures and sells PC-based products to the universe of engineers, scientists and other technical users. These professionals oversee industrial automation, computer telephony, data acquisition, laboratory research and process control projects. |
| InfoInterActive Inc. develops and deploys network based enhanced services in the areas of telephony, Internet and wireless data. The company's core competency is in the area of PSTN - Internet integration. IIA is most recognized for the development of Internet Call Manager, patent pending server technology which allows dialup Internet users to monitor and control incoming calls while they are online. |
| Information Gateways Corporation (IGC) provides its Criterion family of call center platforms for SCULPTING business processes. IGC's Criteriion is a new paradigm in call centers. To us, a call center is not a bundle of disparate components such as ACD, PBX, IVR, Dialer, CTI, and agent applications which require enormous integration effort. To us, call center is a business process. Call center is a system. The Crierion family consists of CriterionIn, CriterionOut, CriterionBlend, and CrierionAgent. Shortly IGC will release CriterioinWeb, CriterionTest and CriterionHome. |
| Intelligent Switched Systems , ISS, develops Java telephony solutions for large and flexible enviroments. Secure calling card system, no fraud. Remote operator services, web based management. Virtual calback. Our products are designed to provide differentiated services in the highly competitive marketplace. We also have a Netscape plugin to perform secure access with audio smartcards. |
| IntelliNet Technologies, Inc. ' IntelliTEAM is a world-class team of technical experts dedicated to helping clients improve output and reduce the software product development cycle. IntelliNet's IntelliTEAM provides a diverse array of professional services, technical consulting and project management for wireless and wireline protocols, real-time software development, network management and cellular applications. Expertise includes: SS7, AIN, TMN, GSM, PCS, TCAP, IS-41 and WLL systems. |
| Inter-Tel , the Voice of the Internet, introduces the Vocal’Net Server, an Internet/Intranet Telephony Gateway that enables medium-to-large businesses with multiple locations to use the Internet or private company Intranets to send real-time, full-duplex voice and fax communications for a fraction of the long distance rates. Built on Natural MicroSystem’s Fusion technology, the Vocal’Net Server is economically scaleable from 8 to 100s of ports. Resellers and ISPs can cash in by building their own point-to-point Internet/Intranet telephony gateways and reselling alternative long distance services. Using this technology, Inter-Tel will provide a low-cost alternative long distance service through Inter-Tel.net. |
| Interactive Telephony Systems, Inc. (ITS) of Los Angeles, California, is a leading supplier of powerful audiotex solutions to a growing international customer base. The ECall(R)VRU is a full-featured digital conferencing system designed specifically for the audiotex industry and high-volume, demanding environments. The ECall platform, combined with our advanced Call Statistics module, integrates all audiotext products in one compact, economical system. It combines Chat, 1-2-1, Dating, Mailbox, and Interactive Recorded products in a single chassis with up to 720 lines of capacity. |
| IT Network is a leading provider of advertiser sponsored interactive programming and information services to consumer by telephone. IT has services such as the Talking Yellow Pages and audio sports and weather. |
| JANTO 's parent company, Telion, is a Spanish company that has been developing call control systems since 1989. In 1993 Telion create JANTO a division dedicated to R+D computer Telephony systems. Since the beginning JANTO has centered its efforts in the development of Vocalog, a voice recording system. The first model of Vocalog was installed in October 1994 and it is now a mature product that is considered one of the best voice recording solution for call centers. |
| Jatin Patel and Associates specializes in the development of telephony applications using Natural Microsystems hardware and software. One of our main objectives is to provide emergency on-site help and quick platform conversion. For more information call 409-764-4071. |
| Kemtec Technology Pte Ltd is an NMS distributor in Singapore & Malaysia. Kemtec has the expertise in the Computer Telephony Integration (CTI) arena with business alliances with major PTT and multinational corporations. A unique application developed by Kemtec is the Karaoke-On-Line system implemented in Singapore, Malaysia and China that allows a caller to sing Karaoke and dedicate the song to their love ones. With CTI developers in mind, Kemtec has developed KemaVox, a GUI based CTI Application Development Tool on the Windows NT Platform. KemaVox is able to integrate to IBM host and ODBC SQL databases. Fax capability on Kemavox will be released in June '97. For more information, please go to our web site or call (65)3918122, fax: (65)3918133. |
| Know IT!, Inc. , Integrated Telephony, has been designing and implementing LAN and WAN based accounting / communications / control and reporting systems since 1981. Our client-server work started in 1989 and we added Voice to our products with NMS in 1991. We provide comprehensive turnkey solutions to the call center and to the back-office with seemless multi-vendor and multi-platform solutions. Our specialty is now TNT, an easily customized off-the-shelf call-center that offers unprecedented growth and flexibility. TNT operates on all major PC operating systems at the same time. |
| Latitude Communications provides a set of customer premises based tools, technologies and applications to facilitate business meeting conferencing. With its flagship product MeetingPlace, Latitude has developed several very powerful conferencing applications which allow end users to participate in conferences using their standard desktop facilities. The base platform for the industry's first "conference server" consists of an embedded real-time, telephony system based on MVIP and other NMS products. Latitude also provides a client application, MeetingTime, to administer, schedule, attend and review conference activities. Finally, Latitude provides a family of integration gateway products to interface MeetingPlace and its conference resources to the WWW, e-mail networks and fax server systems. Within just 2 years of marketing its products, Latitude has developed a very solid installed base of many of the Fortune/Service 500 organizations. |
| Linktronic Systems manufactures a full line of communication products for the market worldwide. A strong background in both computer and communication technologies enables Linktronic Systems to provide highly integrated products with the most advanced features in the industry. Our commitment to quality and product excellence makes Linktronics a strong contender in the industry. Some of our products are: InfoLink-2000 Paging and Voice Mail Concetrator/Terminal, PageLink-2000 Paging Encoder, LCD Bonder, ControLink-2000 Pager Remote Control, UltraPager by Linktronics. |
| Lois Paul & Partners is a high tech public relations firm that represents Natural MicroSystems. |
| Magnasync manufactures telephony systems that are used to monitor and connect prisoners in a prison with the outside world. |
| Marketing Messages , telecom's "first impression people" since 1984, provides digitized, fully edited custom voice prompts for IVR, AA, ACD, etc., in English and other languages. You've heard their voices here at NMS, in our AA, Speech Rec demo and fax on demand demo. They also create Messages-On-Hold. Our clients include IVR developers, call processing manufacturers, and end-users, including many of the Fortune 500 firms. |
| MasterMind Technologies develops and markets innovative and sophisticated computer telephony and IVR products and services to a broad spectrum of telecommunication end-users and application developers. |
| Microset Systems Inc. is a 25 year old solutions provider with experience in the communications arena. Our expertise is interconnecting systems and create seemless integration, data conversion and information interchange. The areas encompass data networking, e-mail, fax servers as well as IVR and voice systems. We work with Novell Netware, Microsoft NT and UNIX systems. We are a Compaq Rack Equipment Authorized installer and a Compaq sales and service center (in and out of warranty). Our latest development work is in the cc:Mail and MS Exchange arena. |
| Mitel is one of the worlds’ largest telecommunications systems providers, and offers CPE, semiconductors, public switching systems, network enhancement and gateway products, PC communications products and software development packages. Mitel is a co-founder of the MVIP standard. |
| MJL Korea, Ltd. is in the business of developing CTI solutions and applications for call center and Telephony Networks. One of the solutions we have is an Internet Telephony Gateway which integrates systems between Telephony Networks and Internet. Based on industry standards such as Windows NT, Industrial PC, MVIP, ISA, the system provides low cost,scalability and effiency. It also provides high voice quality and compatibility with H.232 protocol and high performance of Vocoder and echo cancellation. MJL also integrates CTI systems with features such as intelligent routing, synchronizing with call and data, tracing caller with ANI(Automatic Number Identification)/DNIS(Dialed Number Idetification Service), providing Automatic Call Distribution and Fax On Demand. We can provide integration in office and telecommunication company with call center. Currently MJL provides Korea Nation Wide's largest VMS/FMS on SHINSEGI Telecommunication. MJL can provide customized solution according to your needs. |
| MS Technologies Corporation is solution provider/developer specializing in IVR, Voice logging, Digital Quality Voice and Computer Telephony Integration(CTI). |
| MultiLink is an OEM supplier of multipoint mixed-media teleconferencing systems. They market an audio conference bridge to service bureaus and long distance carriers. |
| NetCentric ’s innovative technology, known as POPware (Point-of-Presence software) is a new category of software designed to run inside the public Internet infrastructure at distributed points-of-presence (POPs). It provides authentication, authorization, allocation, analog telephony and accounting services. Internet Service Providers (ISPs) use POPware to offer value-added network services such as fax, voice, video, gaming and file management. NetCentric POPware is being deployed by leading ISPs, such as PSINet, to allow their customers to begin augmenting and replacing their existing telephony and computer networks with outsourced network services. |
| NeTrue Communications is a leading edge Internet telephony software developer. The company provides a complete Internet/Intranet fax and voice solution to ISPs, corporations and end users. Founded in August 1996, NeTrue Communications was created to facilitate the needs of the Internet telephony industry. NeTrue technology makes possible the use of such consumer communication devices as telephone, fax machines and pagers to access the Internet. NeTrue products provide a true turn key solution and allow users immediate access to a growing proprietary global network of gateways worldwide. |
| Nice Systems is a developer of voice and data logging, fax logging, and word spotting systems. |
| NKO, Inc. has developed the technology to build a value-added network for integrated voice, fax, data and video services over a single network using a single connection. All NKO system components are compliant with industry standards. In addition to the network infrastructure, NKO has developed a turn-key convergent support system for provisioning, billing, customer service and network management. Also, NKO offers global backbone integration and connectivity for partners building networks using NKO's technology. |
| Object Technology develops object-based audio technology that enables cross-platform (DOS,Windows 3.x/95/NT, Macintosh, Unix) audio applications and systems. Oksound products include Oksound Viewer (play/record/control), Oksound Studio (edit/convert/manage), and a System Development Kit (SDK) which also runs on Java Virtual Machines. |
| ObjectSpace, Inc is an advanced technology company that specializes in distributed computing products and services. |
| OEM Networks, Inc. offers DS0 through DS3 IP transit in greater Boston, MA and the metropolitan New York area. Take a moment and browse our site, or use our on-line quotation generator to find out how much you should be paying for bandwidth. OEM Co-Location space is available in downtown Boston, MA. If you have any questions, please e-Mail or call for assistance. |
| Ontario Systems specializes in call center and predictive dialer equipment. Ontario’s primary focus is in credit and collections. |
| Open Access Pty Ltd is an Australian based and owned company which has worked extensively in the field of Interactive Voice Response and Computer Telephony Integration. Our company is one of the largest suppliers and developers of this technology and we provide turn key systems to government and corporations alike. Open Access can perform a wide range of communication functions including Auto Attendant; Voice Mail; Fax on Demand; Premium Rate Service/Infocall Bureau; Auto Payment System/Credit Card Bill Pay; Superannuation Platform; Financial Information Platform; PCBX Call Center; Operator Assisted Help Desk; Ring Back Pricing; and Customized IVR. |
| Partners & Simons is an advertising communications enterprise that works with Natural MicroSystems. P&S designed the graphics for this web site. |
| PCVideoNetworks, Inc. is a full service Systems Design & Development Compnay, that specializes in DeskTop Video Systems (DVS) to Corporate America. Our Video Conferencing Systems work right over your existing LAN/WAN, the InterNet, and IntraNet. Our systems range from local ISDN, to T1, and the InterNet through local conectivity. Please drop us an e-mail with your specific requirements, and we'll send you back a technical proposal. e-mail: fdglover@bellsouth.net and/or rnichol@bellsouth.net. Our www site is under development, and should be available in the near future at: www.PCVideoNetworks.com. We look forward to hearing from you. |
| PRC, Inc. 's Telephony and Internet Services Group provides state-of-the-art solutions which directly connect customers and employees to corporate information and services. PRC is a full-service solutions provider capable of designing and developing applications to meet a client's specific needs. Our applications deliver information through a wide range of media including telephone/voice, fax, web, email, pagers and interactive kiosks. PRC has extensive experience in the design and development of Human Resources and Call Center applications as well as employee self-service systems. Our team of CTI development engineers have a broad range of technical capabilities including C/C++, Java, DLL, HTML, Visual Basic, DB2, Oracle, SQLServer, Informix, PeopleSoft and Resumix. |
| PriceInteractive, Inc. products are of the highest capacity and most technically advanced Interactive Voice Response systems in the US. We provide customized solutions that integrate inbound call processing, data processing and information management. PriceInteractive specializes in high quality, high volume capacity. Call 703-620-4700 for more information. |
| PT Intisar Primula provides consulting services, integration and implementation of computer communication technology and computer systems in Indonesia. |
| Quantime is the world’s leading provider of software and services for market research and analysis. The Quantime System is an integrated range of software products covering each stage of the research process: questionnaire design, computer assisted telephone and personal interviewing, data tabulation and desktop analysis. |
| Reitek SpA is an Italian company and that is part of Gruppo Engineering. Reitek designs and implements systems for public and private Telecommunications Networks and Computer Telephony Systems (Call Center, IVR, Voice Mail). It's main product is REICOM CT, a telecommunication server able to integrate voice, data, fax and CT MAIL - a unified messaging system. |
| RING! presents the new line of CTI products: the Graphical Application Generator RING! and the high level CTI language RING!Talk . RING! and RING!Talk are based on ROSA , the RING! Open System Architecture. RING! combines the advantages of a high-level Visual Programming GUI, with full featured built-in programming language in one easy-to-use interface, allowing the developer to benefit from RAD (Rapid Application Development) provided by the Visual Programming, and the power, expandability and flexibility of a TRUE modern procedural language. Also , via DLLs, it is possible to call existing C/C++, Visual Basic or Delphi routines, allowing the developer through these three different levels ( Visual, RING!Talk or External call) to have total control of his projects and applications. Among other features, RING! supports multiple databases (xBase, Paradox, Access, SQL, ODBC, etc.), TCP/IP, FAX, TTS, and offers a unique cross-compatibility ( WIN, WIN95,WIN NT, OS/2 and UNIX (Q2,1997), allowing the user to move applications from one platform to another, such as moving from OS/2 to Windows NT platform. |
| Safe Data, Inc. (SDI) provides IVR services to the swine and poultry industries. Our services include MessageMaster(r) (voice messaging subscriptions), FaxMaster(r) (fax on demand), InfoMaster(r) (information dissemination), & DataMaster(r) data collection. Our services are used by large farm integrators such as Murphy Family Farms, Tyson Foods, Cargill, etc. to collect data from their thousands of farms located throughout the USA. Data from the integrators is also placed "on-line" for dissemination to their farms. We at SDI pride ourselves in understanding the needs of the agriculture industry and providing the tools necessary to make data collection and distribution an asset instead of a liability. For more information call (910) 285-7200. |
| SalesCall, LLC is a professional sales outsourcing company. Representing value-added NMS-based CTI applications and services, SalesCall sells solutions to the Federal Government, teleco, utilities, healthcare, financial services and education markets. SalesCall is located in the Washington, DC area. e-mail: mikefox@erols.com |
| Sandata is the leading provider of automated time logging systems for the home health care industry. The system combines ANI information, an IVR platform, and speech recognition to track billable services provided by visiting health care professionals. |
| Science Dynamics Corporation designs and markets telecommunications systems for a variety of applications and telephony products for data transmission. The Company pursues a strategy of diversity in products within the telecommunications arena including inmate phone control systems, voice technology, frame relay systems, file transfer systems for use via satellite networks and other computer telephony products. |
| SCO - In telecommunications, as in any business, success depends on bringing all the right elements together. Especially the right people. Which is exactly what SCO is doing to meet its customer’s needs. SCO has assembled the industry's most comprehensive range of solutions by leveraging its scaleable and flexible computing architecture with the industry-specific expertise of partners. Together, SCO and its partners offer a full range of telecommunications to provide an open, standards-based platform for applications to streamline business processes. These solutions enable companies to provide consistent, simplified service for their customers, improve efficiency and productivity, and control costs. SCO provides the ability to design powerful, telecommunication solutions for mission critical applications. |
| Shawntech Communications, Inc. is a full service telecommunications company providing a wide variety of services consisting of but not limited to, business telephone system sales/service, voice/data and fiber optic cable installation, Computer Telephony Integration, digital voice logging equipment sales/support, local/wide area networking, on-site paging systems, cellular phones/pagers and a variety of other services. SCI's state of the art dispatch center is staffed 24 hours a day with live operators for trouble reporting. SCI is also a PUCO Certified long distance service provider. Customer service and satisfaction are our main concern. For more information call (937) 275-4999. |
| Signature Enterprises, Inc. provides custom solutions for large scale service bureau IVR/Audio Text systems. |
| Simplified Telesys is an enhanced service provider for local exchange carriers, long distance companies and call centers. Our software runs on Nortel DMS-250 CO switches and Excel programmable matrices and scales up to 100,000 ports. Simplified Telesys runs its own software as a service bureau offering to clients who wish to avoid capital expense and also sells the software as a premise solution. Applications include modules for billing, reporting, service creation, maintenance, monitoring and customer service. Services include prepaid cards, tandem switching, callback, operator services, work-at-home agent, menu routing, voicemail, network-based IVR and call center CTI. All features are SS7 and ISDN-compliant and accessed via browser interface. |
| SmartDial is a privately-held company specializing in voice and dialing technology. SmartDial has been a leading provider of products and services to the collection industry for more than ten years. SmartDial is committed to long-term, solution-oriented business relationships. The quality and technical superiority of the SmartDial collection of products are unsurpassed in the collection industry. They are supported by trained, experienced professionals. Applications developed by SmartDial for the collection market include: SmartDial(r) Predictive Dialing, SmartVoice(r) Automated Digitized Messages, and SmartCollect(tm) Automated Interactive Messages. |
| SNP Technologies, Inc. , a software developer and system integrator, develops telephony software based on NMS technologies. TADS (Telephone Access Data-Entry System) is developed to collect data for time & attendance, job costing and labor tracking for visiting nurses, and firms with branch offices and field personnel. SBS (Service Bureau System) is developed for providing messaging, fax broadcasting and call switching/transfer services. ENS (Emergency Notification System) is targeted for airports, fire departments and emergency service organizations. |
| Softalk Inc. was founded in June of 1987 and is dedicated to the development of software products for the financial industry. Softalk specializes in the integration of advanced voice processing with mainframes, servers, LANs and PCs. We strive to remain as one of the Voice technology leaders using only the latest technology that is available. |
| Spectrum Advantage, Inc. is proud to offer the most advanced technology products to end users and enable them to function their business with the outmost potential and assist them to manage their enviroment better. We strive to provide the best service and timely response to our exsisting and potential clients. Our motto is: "The Goodwill Of Those We Serve Is The Foundation Of Our Success." |
| SpeechLink is a privately owned communication software development company that provides "turnkey" business solutions to a global market. Our highly skilled employees |
| Stargate Communications Inc. is a leading edge provider of technologically advanced 800/900 audiotex services and internet applications. Stargate's marketing, programming and network expertise, using NMS telephony based products, has enabled us to become one of America's leading telecommunication service providers. |
| TALX Corporation provides interactive Web, interactive voice response (IVR) and Call Center solutions to speed workflow, improve service levels and provide greater access to data. TALX solutions can incorporate Internet, fax, e-mail, text-to-speech, speech recognition and other technologies. TALXWare applications reach across the enterprise to automate simple and complex tasks in the areas of Human Resources, Finance, Distribution/Logistics and Payroll. Additionally, TALX provides applications to specific vertical markets such as Healthcare, Government and Retail. TALX serves more than half of the Fortune 100 companies and other large organizations such as state and federal government agencies. |
| TEKnique, Inc. is a new subsidiary of Natural MicroSystems (see News Page). TEKnique develops and distributes software and hardware products for the Intelligent Network (IN) and data communications markets. |
| TeleConnect Systems Pte Ltd 's KEMaVox is your ideal choice of a rapid integrated application program generator for creating high density, high performance Computer Telephony Integration (CTI) systems under the Microsoft Windows NT operating system. KEMaVox supports fax, SQL database, switching, conferencing for single to multiple PCs on an MVIP switching platform. KEMaVox consists of a GUI application development tool, namely Builder, an on-line status display system and launcher, namely Engine, and various utilities to configure boards, protocols, applications, etc. |
| Telegenisys is a developer of integrated technology products like MEGA+ for IVR (interactive voice response systems, CTI (screen pops, predictive dialers), Voice/Fax Messaging, and WEB-Alive to transfer existing applications to the Web or Intranet creating interactive Web sites, quickly, accurately, inexpensively. |
| TelePractice, Inc. develops voice response tools for the health care industry. These tools are designed to increase the effectiveness and efficiency of communication between patients and their providers, while reducing the costs of such interactions. TelePractice sells tools for data collection, analysis, and delivery, tools for patient/client education, appointment reminders systems, and voice messaging tools. Systems are sold as shrink-wrapped software and on a per-call or per-patient, service-provider basis. |
| TeleSoft Inc. is a premier supplier of custom Telecom applications in the area of Open Telecom Systems and CTI Applications. TeleSoft has core technology in areas such as SS7, ISDN, Wireless Systems (IS-41 and GSM), IP telephony and TMN based Network Management Systems. Since 1994, TeleSoft has been using this technology base in providing custom solutions to customers such as Motorola Inc, Nortel Inc, Iridium LLC and Anderson Consulting. |
| TeleVox, Inc. manufactures, distributes and supports the VBX 401. TeleVox also provides a Win32 Active X developers toolbox for the entire NMS VBX line including the new VBX 401. The VBX 401 is a next generation VBX telephony voice board engineered by Natural Micro Systems. The VBX 401 brings new features to the VBX product line including: plug-n-play, NMS-FAX, Caller-IDand DID. Software developers can speed their project development with Windows 95/ NT device drivers and Active X control toolboxes. Development kits are available to support the NMS VBX platforms as well as the new VBX 401. The OCX/Active X controls provide many telephony features never before enabled on VBX boards for Windows 95 developers. |
| The Telephone Connection 's products are high-volume, high-availability, high-density Enhanced Service Platforms and Smart Switches targeted to the Central Office, Wireless Office, and very large Customer-Premises markets. The ESP-10 is a NMS-based platform that provides call-screening, find-me/follow-me, fax, speech, and internet integration all on a single platform. The platform can be remotely managed, unlike any WindowsNT-based system available today. For more information call 301-417-0700. |
| Totaltel is a local exchange carrier specializing in debit card and credit card call services platforms. |
| Trilogic Systems is a leading systems integrator for OEMs and large end users deploying mission critical applications in the telecommunications, semiconductor, military and medical markets. The company's strength lies in its long-standing relationships with vendors supplying high performance, standards-based hardware and software, and its decade of experience building value-add systems and platforms with these products. Trilogic is responsible for enabling customers to deliver a wide variety of products and applications including, interactive voice response, pre-paid calling services, international faxing services, semiconductor processing machines, military command and control applications, and medical instrumentation. Founded in 1986, the privately held company is headquartered in Wilmington, MA. For more information call 508-658-3800. |
| UltraNet Telecom Inc. UltraNet Telecom is a Computer-Telephony systems development company specializing in Switching applications including Callback, Debit Card, Concentrator, Private Line Gateway and IVR (Interactive Voice Response). Our flagship product (UltraSwitch) platform is developed on Natural MicroSystems DSP/Network Interface boards and SCO UNIX operating system. Prices start at $25,000 turn-key for 60 channel system. e-mail: ultranet@inforamp.net |
| UNIDEN Private Radio Communications is a manufacturer and distributor of private radio equipment; a manufacturer, distributor, and system engineer of trunked LTR and ESAS networked systems. |
| U.S. South Comunications/Incomm is a certified & tariffed facility based inter-exchange long distance carrier providing a full array of telecommunications sevrices. InComm/U.S. South Prepaid, a division of U.S. South, is a service bureau, and is responsible for platform development of enhanced telepony and voice processing services. Also, a leading provider of prepaid phone cards for the retail, premium/incentive and wholesale markets. U.S. South OnLine is our ISP division providing the highest quality and connection for global Internet communications. |
| Voice Control Systems, Inc. (VCS) is a leading global supplier of speech recognition and speaker verification technologies which enable computers and electronic devices to understand and verify human speech. Sold to systems integrators, OEMs, and VARs, VCS technologies serve as the speech-user interface in applications such as voice mail, voice activated dialing, electronic personal assistants, interactive voice response systems, and call centers. Serving the telecommunications, personal computing, and consumer electronics markets, VCS' products are used worldwide with commerical installations in the Americas, Europe, Asia, and Australia. |
| Voice Technologies Group (VTG) is a leader in the telecommunications industry, using its expertise in computer and telephony integration to design, manufacture, and market a full spectrum of value-added products and solutions, including unified messaging systems, call center/customer service applications, integration products, and desktop packages. VTG's enterprise communications systems improve the productivity and efficiency to broaden or create new markets for today's businesses. |
| Voxware, Inc. develops, markets, licenses and supports digital processing technologies which provide the ability to compress, model and transform speech and audio. Voxware delivers the highest-quality speech and audio technologies and solutions for the next generation communication systems and interactive products for Internet and other bandwidth constrained environments. Voxware core technologies has made significant inroads in the Internet Chat and Meeting applications; Internet Telephony and Telecommunications; and PCS market segments. |
| Wherever Computer Technology Co. Ltd. is a telephony technology company. Our major business is to provide Computer Telephony hardware and software solutions. Our Real-Time I-Phone, PBX/Attendant Fax, Voice and Pager Systems function both on Internet and Intranet environments. For more information, please call +886-2 553-3800. |
| Wildfire Communications develops and markets the award-winning Wildfire Electronic Assistant, which helps busy people manage their daily telephone communications. Wildfire provides a single intuitive, spoken interface to a variety of telephone functions, including voice dialing and voice-activated voice messaging. Wildfire sells its software to network service providers, who offer it to their subscribers as an enhanced service. Customers include Pacific Bell Mobile Services (Pleasanton, CA) and Orange PCS Ltd (Bristol, Surrey, UK). |
Industry Organizations | |
| American Electronics Association is the largest and most effective trade association of the technology industry. |
| ATM Forum is a worldwide organization aimed at promoting ATM within the industry and the end user community. |
| Cellular Telecommunications Industry Association (CTIA) is the national organization representing wireless service providers. |
| Enterprise Computer Telephony Forum (ECTF) is an industry organization formed to foster an open, competitive market for Computer Telephony Integration (CTI) technology. By gathering a broad group of suppliers, developers, systems integrators, and users, the ECTF will work to achieve agreement on multi-vendor implementations of computer telephony technology based on de facto and de jure standards. |
| GO-MVIP is a vendor independent industry consortium that develops and promotes the Multi-Vendor Integration Protocol, the most widely deployed family of standards for interoperability among computer telephony applications. |
| IEEE Communications Society is a diverse group of industry professionals with a common interest in advancing all communications technologies. To that end, the Society sponsors publications, conferences, educational programs, local activities, and technical committees. |
| IEEE (Institute of Electrical and Electronics Engineers) is a non-profit organization that promotes the development and application of electrotechnology and allied sciences. |
| International Telecommunications Union (ITU) (formerly CCITT) is an international organization within which governments and the private sector coordinate global telecom networks and services. |
| Internet Telephony Consortium is a research organization focused on providing interoperability |
| Personal Communications Industry Association (PCIA) provides a one stop resource for information on the wireless telecommunications industry. |
General Interest Sites | |
| Call Center Magazine writes about the products and services which call center and help desk managers buy. |
| Computer Telephony Magazine covers the new industry of telecommunications, computer and networking computer products and services which add intelligence to the making and receiving of everyday telephone calls. |
| CTI for Management examines standards, objective product reviews of the latest products, hardware, software and services, application generation, including proven techniques for productive application development and integration options - how to use CTI technology to to enhance voice, data, fax and call processing capabilities. |
| Dataquest Interactive is the online source of news and analysis on the information technology industry. |
| In-Stat Online provides research and analysis of trends in the communications marketplace. |
| Tele-M@arket A World Wide Web set dedicated exclusively to call center and telemarketing information |
| Telecom Forum offers the Worldwide Telecom Directory, the Daily Telecom News, a long distance comparison service, a telecom conference guide and telecom classifieds. |
| Teleconnect Magazine helps readers learn about, shop for, and use telecom products and services. |
| tele.com Magazine is written for key decision makers involved with the new public network. |
| The Telecomm Virtual Storefront provides "hot-linked" leading industry news highlights, a Reference Section filled with valuable articles, tutorials and checklists, and a complete on-line version of "The Voice&Fax Processing Library Catalog." |
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