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Allen Organ Sales The Allen Organ International Sales Headquarters is located in Macungie, Pennsylvania. This facility annually hosts thousands of visitors from around the world. The complex includes Octave Hall, a 400 seat auditorium, where Allen organs are demonstrated. Several public concerts are held here each year. For a listing of upcoming Octave Hall events, please visit the Calendar of Events section of the Allen Home Page. The Allen International Sales Headquarters also includes the Jerome Markowitz Memorial Center, a museum chronicling the Allen's history. On display are many organs which represent technological milestones in the development of the pipeless organ. The museum is open Monday through Friday, from 9:00 a.m. to 4:00 p.m. To schedule a visit, please contact the Allen International Sales Headquarters at the address listed in this home page. Retail sales of Allen organs and related products are conducted through a network of local dealers. These representatives each receive factory training in installation and service techniques, as well as many other technical areas. Allen is represented in each of the United States, and throughout Canada, Europe, Africa, South America and Asia. For more information regarding the Allen representative in your area, please forward us your name and address. Allen Organ Service Allen dependability is legendary. Backed by a ten-year factory parts warranty, Allen organs require no periodic maintenance or tuning. In the unlikely event that an Allen requires service, it is performed by factory-trained Allen dealers. These dealers keep a supply of spare parts on hand for service needs. In addition, the sub-assemblies of Allen organs are modular in design. This ensures quick and easy service, without the necessity for on-site soldering. A faulty assembly is unplugged from the organ, replaced with one from the dealer's service kit, and returned to the Allen factory for repair. This method of repair is both efficient and cost-effective. In remote parts of the world, where there is no local Allen representation, Allen conducts sales and service directly from the factory. The organ is sold to the customer with a service kit containing the spare parts necessary in the event service is required. The service kit also includes a service manual. With the service kit and manual, service may be conducted by a local electronic technician. Factory assistance and guidance is available by phone or fax. This presence is designed for those entrusted with the responsibility of searching for and recommending the purchase of an organ. The Allen Organ Company hopes that the information in our Web site is informative, educational and useful in determining why many churches and synagogues have purchased an Allen organ. The relationship between Allen and its customers doesn't end when an instrument is installed. Allen's long-term commitment to customers satisfaction includes seminars, educational videos and workshops designed to help organists face the challenges of today's music ministries. The Allen 10-year limited warranty ensures low-cost ownership. Allen's unprecedented policy of maintaining a stockpile of parts for all instruments, insures parts availability for the long term. Customer Support Customer support requires more than good intentions. Jerome Markowitz, the company's founder, realized in-house manufacturing was the key, and dedicated the company's energy and resources to the goal of building every sub-assembly internally. By building more of the instrument, Allen provides the highest quality at the lowest possible price. For more than fifty years the Markowitz family has managed Allen with the same customer-driven philosophy. Allen's continuous dedication to support accounts for the fact that some of the first Allen organs built are still in service today. To contact Allen Organ please use our Contact Page to send an e-mail or call us at 610-966-2202 to talk to a representative at Allen to find a dealer in your area. |
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Last Revision: 1 January 1996