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- option 1 - Equipment Status & Location, Scale Weights, Sequence of Events and Billing Confirmation
- option 2 - Carload Customer Service Representative or to arrange for a Carload Diversion
- option 3 - Questions Regarding Freight Billing
- option 4 - Electronic Services and EDI Support
- option 5 - Carload Rate Quotations and Switching
- option 6 - Customer Reporting System
- option 7 - Public Relations
- option 8 - BNSF Police
Intermodal and Automotive Business Unit 1-888-IBU-BNSF (1-888-428-2673)
- option 1 - Equipment Status & Location, Scale Weights, Sequence of Events and Billing Confirmation
- option 2 - Intermodal Logistics
- option 3 - Intermodal Marketing
- option 4 - Intermodal Equipment Reservation
- option 5 - Intermodal Billing (including changes) and Storage
- option 6 - Service Interruptions, Unusual Operating Conditions
Service Assurance 1-800-769-2673
Equipment Distribution Fax Equipment Requests to 1-800-736-7697 or call 1-800-234-8440 option 2
Inspection Service Bureau 1-800-333-4686 |
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