Server: Netscape-Enterprise/3.0 Date: Thu, 18 Dec 1997 07:06:27 GMT Content-type: text/html Last-modified: Wed, 04 Sep 1996 18:04:56 GMT Content-length: 3813 Accept-ranges: bytes
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Realistic Reference Checking
Reference checking has become more complex in recent years because of court cases that have penalized companies for handing out negative references. Interviewers must try hard to "read between the lines" of what references say and be persistent in probing for a realistic assessment of applicants.
Handing Out Criticism -- And Keeping it Constructive
The need to criticize employees often results from a two-way communication problem. The business owner must be prepared to not only provide criticism, but to allow for the employee to respond.
Detecting Employee Dishonesty
Dishonesty among employees costs small businesses hundreds of millions of dollars each year--in stolen goods and services, embezzlement, fraud, and other crimes. Business owners should be on the lookout for dishonesty by watching for discrepancies in inventory, disappearance of supplies, and a number of other occurrences.
Effectively Handling Problem Employees
Try to develop a clear set of procedures for handling problem employees, with an emphasis on providing clear steps and consequences.
Guidelines for Terminating Employees
Here are ways to handle the termination process that are dignified and efficient, and well as likely to keep you out of legal trouble.
Keeping Your Employees Motivated
While different people have different financial motivations, everyone likes to be treated fairly and honestly. Here are ways to use those universal desires to get great results from your employees.
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